Transparency
Transparent SLA contract, clear pricing, no hidden conditions. The client knows exactly what they pay for.
About us
IT partner for business and institutions
Local IT company from Wrocław, since 2008. Supporting 200+ universities, offices, schools and industry.
About us
Wrocław-based IT company for institutions and industry
MicrOne Sp. z o.o. has been supporting IT infrastructure of micro-businesses and large entities — universities, public offices, schools, public institutions and manufacturing plants — for over 10 years. We work from Wrocław, with direct contact to an engineer.
We specialize in IT outsourcing, hardware sales (laptops, printers, scanners, servers), structured cabling and WiFi installations, security systems (CCTV, access control, video intercoms) and Managed Print Services. We also provide service and technical support with 15-minute remote response and 24/7 availability.
We work with authorized industry partners — Brother, Acer, Microsoft, Intel, Ubiquiti and ESET. No middlemen means better prices than retail, original manufacturer warranty, and access to producer support channels. Our service engineers, administrators and consultants hold industry certifications.
We operate responsibly — we promote sustainable development, honesty and ethics in every aspect of our work. The client gets a transparent SLA contract, one dedicated engineer, and direct contact with someone who knows their infrastructure.
What we believe in
Expertise
Certified service engineers, administrators and consultants. Partnerships with manufacturers (Brother, Acer, Microsoft, Intel, Ubiquiti, ESET) provide access to producer expertise.
Speed
15-minute remote response, 24/7 support for contracted clients. Infrastructure monitoring lets us catch issues before they reach the user.
Responsibility
We operate responsibly — promoting sustainable development, honesty and ethics in every aspect of client cooperation.
MicrOne in numbers
Numbers behind our work
What we can show after years of serving institutions and businesses.
10
+
years of experience
15
min
remote response
24/7
service availability
6
authorized partners
4
served sectors
1
point of contact
Why MicrOne
What you get with MicrOne
Concrete value you get with every contract.
MicrOne in numbers
Numbers behind our work
10
+
years of experience
15
min
remote response
24/7
service availability
6
authorized partners
4
served sectors
1
point of contact
01
15 min
Remote response
Average time of first technician response from ticket submission in service portal.
02
24/7
Infrastructure monitoring
We monitor your systems continuously. We catch issues before they stop your business.
03
Certyfikowani
Certified engineers
We partner with Brother, Acer, Microsoft, Intel, Ubiquiti and ESET. Direct access to manufacturer support and regular team training.
04
SLA + sprzęt
Contract guarantee
SLA contract with set response times. When hardware needs servicing, you get a replacement.
Team
Marek Dendura
Key Account ManagerCertified partners
Certified partners
Authorized partnerships with manufacturers — genuine hardware, technical support and regular training.
Brother
Microsoft
Let's talk
Get in touch
Free consultation and infrastructure audit in 5 business days. No obligations.
Phone
+48 71 722 76 62
Email
[email protected]
Office
Strzelecki Sq. 20, 3rd floor, 50-224 Wrocław
Service portal
panel.microne.pl
