Transparency
Transparent SLA contract, clear pricing, no hidden conditions. The client knows exactly what they pay for.
About MicrOne
IT for institutions. From Wrocław. Since 2008.
We are a local IT company serving 200+ universities, public offices, schools and industry. Without corporate distance — with direct contact to an engineer who knows your infrastructure.
About us
Wrocław-based IT company for institutions and industry
MicrOne Sp. z o.o. has been supporting IT infrastructure of micro-businesses and large entities — universities, public offices, schools, public institutions and manufacturing plants — for over 10 years. We work from Wrocław, with direct contact to an engineer.
We specialize in IT outsourcing, hardware sales (laptops, printers, scanners, servers), structured cabling and WiFi installations, security systems (CCTV, access control, video intercoms) and Managed Print Services. We also provide service and technical support with 15-minute remote response and 24/7 availability.
We work with authorized industry partners — Brother, Acer, Microsoft, Intel, Ubiquiti and ESET. No middlemen means better prices than retail, original manufacturer warranty, and access to producer support channels. Our service engineers, administrators and consultants hold industry certifications.
We operate responsibly — we promote sustainable development, honesty and ethics in every aspect of our work. The client gets a transparent SLA contract, one dedicated engineer, and direct contact with someone who knows their infrastructure.
What we believe in
Expertise
Certified service engineers, administrators and consultants. Partnerships with manufacturers (Brother, Acer, Microsoft, Intel, Ubiquiti, ESET) provide access to producer expertise.
Speed
15-minute remote response, 24/7 support for contracted clients. Infrastructure monitoring lets us catch issues before they reach the user.
Responsibility
We operate responsibly — promoting sustainable development, honesty and ethics in every aspect of client cooperation.
Hard data
MicrOne by numbers
No embellishments. No exaggerations. Just numbers from our daily operations.
10
+
years of experience
15
min
remote response
24/7
service availability
6
authorized partners
4
served sectors
1
point of contact
Why MicrOne
Four reasons universities and offices choose us
B2B does not tolerate empty promises. Here are the hard facts.
01
15 min
Remote response
Average time of first technician response from ticket submission in service portal.
02
24/7
Infrastructure monitoring
Critical client systems under monitoring. We react before you notice the issue.
03
Certyfikowani
Certified engineers
Partnerships with Brother, Acer, Microsoft, Intel, Ubiquiti and ESET — access to manufacturer support channels and regular industry training.
04
SLA + sprzęt
Contract guarantee
SLA contract with response times + replacement equipment when original goes to service. No question marks.
Certified partners
Our official partnerships
Authorizations, certifications and technology partnerships — guaranteed access to original equipment, support and training.
Brother
Microsoft
Let's talk
Let's talk about your company's IT
Audit + proposal in 5 business days. No obligations, no hidden costs. First 30 minutes consultation free.
Phone
+48 71 722 76 62
Email
[email protected]
Office
Strzelecki Sq. 20, 3rd floor, 50-224 Wrocław
Service portal
panel.microne.pl