01
15 min
Remote response
Average time of first technician response from ticket submission in service portal.
IT · print · security
Comprehensive IT for demanding institutions
For 15+ years we have supported universities, public offices and companies — equipment, networks, print, security. Remote help in 15 minutes, 24/7 service, one trusted partner instead of five.
15 min
remote response
24/7
monitoring
15+
years experience
200+
institution clients
Our services
Seven areas. One partner.
Outsourcing, hardware, networks, security, print, service and websites & e-commerce — all with SLA and 15-minute response.
IT Outsourcing
Helpdesk, monitoring, system administration. Daily infrastructure care.
Security
CCTV, access control, intercoms, parking gates, RCP. Design and implementation.
Pages and e-commerce
Company website, online store, photo shoots and hosting. Under the same contract, with the same contact.
IT Hardware
Laptops, printers, servers, networking — from partners (Acer, Brother, Intel).
Print Management
MPS — per-page billing, toner and service included. Print cost down 30-50%.
Service & Support
Repairs, parts, SLA, replacement equipment, training. 24/7 for contracted clients.
Why MicrOne
Four reasons universities and offices choose us
B2B does not tolerate empty promises. Here are the hard facts.
02
24/7
Infrastructure monitoring
Critical client systems under monitoring. We react before you notice the issue.
03
Certyfikowani
Certified engineers
Microsoft, Cisco, Ubiquiti, ESET, MPS — regular industry training + competencies verified annually.
04
SLA + sprzęt
Contract guarantee
SLA contract with response times + replacement equipment when original goes to service. No question marks.
Who we work with
Four markets. Hundreds of institutions.
Each segment has its specifics: different regulations, requirements, pace. We know them all.
Universities
Faculty offices, libraries, labs, lecture halls. Hot-desking, BYOD, AD federation, eduroam.
- AD federation
- eduroam
- BYOD
- hot-desking
Public offices
City halls, courts, local government units. GDPR compliance, EZD, e-delivery, e-signature.
- EZD
- e-delivery
- qualified signature
- GDPR
Schools & education
Primary, secondary schools. Computer labs, electronic gradebooks, school monitoring.
- IT labs
- e-gradebooks
- monitoring
- content filter
Industry
Production halls, processing plants, warehouses. Industrial networks, OT/IT segmentation, 24/7 monitoring.
- OT/IT segmentation
- industrial networks
- 24/7 monitoring
- UPS
What our clients say
Real voices from institutions that trust us long-term.
Hard data
MicrOne by numbers
No embellishments. No exaggerations. Just numbers from our daily operations.
10
+
years of experience
15
min
remote response
24/7
service availability
6
authorized partners
4
served sectors
1
point of contact
How we start
Four steps to peaceful IT
No shots in the dark. Each project starts with an audit — so the proposal is realistic and deployment runs smoothly.
01
1-2 days
Infrastructure audit
Hardware, network, software inventory. Identify risks and quick wins. Written report.
02
3-5 days
Proposal + quote
Specifics: what hardware, what services, what prices, what SLA. Full transparency, no hidden costs.
03
2-4 weeks
Deployment
Execution per schedule. Minimal downtime, weekend migrations, hot-swap where possible.
04
ongoing
SLA care
24/7 monitoring + helpdesk + quarterly reviews. Your budget does not leak through unexpected failures.
MicrOne client
Submit a ticket in 60 seconds
Service portal for our clients — ticketing, repair status, ticket history, replacement equipment status. 24/7 access.
- Online ticketing
- Live repair status
- Ticket history
- Replacement equipment
Certified partners
Our official partnerships
Authorizations, certifications and technology partnerships — guaranteed access to original equipment, support and training.
Brother
Microsoft
Let's talk
Let's talk about your company's IT
Audit + proposal in 5 business days. No obligations, no hidden costs. First 30 minutes consultation free.
Phone
+48 71 722 76 62
Email
[email protected]
Office
Strzelecki Sq. 20, 3rd floor, 50-224 Wrocław
Service portal
panel.microne.pl